Terms and conditions - GoodZero™

As part of the GoodZero plan, the customer shall get the following benefits:

Benefit Customer Obligation
Power Boost visits:
Minimum 45 PowerBoost visits to maximise plant generation and any corrective action (if required).
Customer has to provide the following:
1. A ladder that meets SolarSquare specifications.
2. Clean water (about 100 Liters having maximum TDS level upto 500) near the Solar Plant for panel maintenance.
3. Single phase electricity connection on rooftop and in close proximity to the Solar Plant for connection of SolarSquare maintenance equipment (viz. motor etc.). 4. Access to the plant and permission to clean it as per proposed cleaning schedule of Solar Square.
60 day plant commissioning:
Your savings protection guarantee starts 60 working days after your order is confirmed. So you can rest easy and let SolarSquare take care of all the processes
Order is confirmed (by SolarSqure team in writing) post completion of all the following events –
1. All payments received or EMI process completed by the Customer.
2. No further bill correction required for net metering.
3. All KYC documents are approved by SolarSquare Sales Team. br 4. Drawing/Design of Solar Plant approved from Customer. Upon happening of the aforesaid events, Customer is obligated to immediately make the Site available for access by SolarSquare Team as per SolarSquare Schedule for setting up and commissioning of the Solar Plant as per Solar Square Schedule. The access to Site should be unhindered and encumbrance free.
In case Customer fails to make available the Site to SolarSquare Team for setting up and commissioning of the Solar Plant, then any delay in commissioning of the Plant shall not be attributable to SolarSquare. In such case (delay by Customer), the Solar Plant shall be commissioned within 60 working days from the date Customer makes the Site available (unhindered and encumbrance free) to SolarSquare Team.
Zero repair cost guarantee:
SolarSquare selects the most suitable components that go in your solar plant. Hence you do not have to pay out of your pocket for any repairs, replacements or spare parts that are required during regular maintenance over the next 5 years.
Any external damage due to misuse or tampering, or abuse, or neglect, or accident, or human intervention or unpredictable nature or unforeseen events, or repair or modification of Solar Panel by any representative other than Solar Square representative, or Force Majeure which is beyond SolarSquare reasonable control or lightning, or flood, or fire, or natural disaster, or accidental breakage, or exposure to salt water or other chemicals, or vandalism, will make the warranty void.
Solar Panel Door 2 Door warranty
No question asked solar panel replacement with no dependency on OEM
Any external damage due to misuse or tampering, or abuse, or neglect, or accident, or human intervention or unpredictable nature or unforeseen events, or repair or modification of Solar Panel by any representative other than Solar Square representative, or Force Majeure which is beyond SolarSquare reasonable control or lightning, or flood, or fire, or natural disaster, or accidental breakage, or exposure to salt water or other chemicals, or vandalism, will make the warranty void. Post Installation Insurance would be in customer’s scope.
Anti Cyclone
Your structures are certified for high wind speeds of upto 170 KMPH. In case there is any damage to your plant due to windspeeds upto 170 KMPH like a cyclone, SolarSquare will repair/replace your plant for free.
Any external damage due to misuse or tampering, or abuse, or neglect, or accident, or human intervention or unpredictable nature or unforeseen events, or repair or modification of Solar Panel by any representative other than Solar Square representative, or Force Majeure which is beyond SolarSquare reasonable control or lightning, or flood, or fire, or natural disaster, or accidental breakage, or exposure to salt water or other chemicals, or vandalism, will make the warranty void. Post Installation Insurance should be in customers scope.
Upto Rs. 1 Lac water leakage coverage:
We use HILTI Airtight Seal to safeguard you against any water seapage issues on your roof. Hence we provide a water leakage cover of upto INR 1 Lac in case of any damages.
Any seepage in non-solar area due to pre-existing condition or any other non-related work.

TEAM SOLARSQUARE



Annexure-1

Example-1

PLANT CAPACITY FOR 5 KW
End of 1 st Year Between 2 nd Year and End of 5 th Year 1 st Year 1 to End of 5 th Year
A. Committed units 7,000 28,000 35,000
B. Inverter recorded units 6,750 27,000 33,750
C. Deemed Generation Loss 125 500 625
D. Deemed Generation (B+C) 6,875 27,500 34,375
E. Carry forward units 0 0
F. Deficit units (D-A+E) -125 -500 -625
G. Rate for compensation (fixed) Rs. 8/ unit Rs. 8/ unit Rs. 8/ unit
H. Compensation Rs. (F*G) Rs. 1000 at the end of 1 year within 30 days of year completion Rs. 4000 at the end of 5 years within 30 days of year completion Rs. 5000 paid as total compensation over 5 years

Example-2

PLANT CAPACITY FOR 3KW
End of 1 st Year Between 2 nd Year and End of 5 th Year 1 st Year 1 to End of 5 th Year
A. Committed units 4,200 16,800 21,000
B. Inverter recorded units 4,350 16,500 20,850
C. Deemed Generation Loss 30 120 150
D. Deemed Generation (B+C) 4,380 16,620 21,000
E. Carry forward units 0 180
F. Deficit units (D-A+E) 180 (carry forward) 0 0
G. Rate for compensation (fixed) Rs. 8/ unit Rs. 8/ unit Rs. 8/ unit
H. Compensation Rs. (F*G) Rs. 0 at the end of 1 year within 30 days of year completion Rs. 0 at the end of 5 years within 30 days of year completion Rs. 0 paid as total compensation over 5 years

Annexure-2

Customer bank account details for the purpose of compensation by SolarSquare


Account Name
Account Number
Bank Name
Bank Address
Bank IFSC Code