How can we help you?

To guarantee a smooth process, please have the following ready for maintenance:

– A stable A-type ladder (5-6 feet)
– A clean water source for module cleaning
– An active electrical socket for motor connection
– Access and permission for plant cleaning at the scheduled time
– WiFi access (minimum 2 Mbps) at the inverter location

Maintenance visits are scheduled automatically based on your previous service date and the frequency of your maintenance plan.

– For PowerBoost Quarterly plans, your next visit is scheduled approximately every 90 days. If it has been more than 95 days since your last maintenance visit, you can raise a request through the chatbot or contact us at 983000 3000.
– For GoodZero™ and PowerBoost Monthly plans, visits are scheduled approximately every 30 days. If it has been more than 45 days since your last maintenance visit, you can raise a request through the chatbot or contact us at 983000 3000.

Our team will review your request and help schedule the next available visit.